Hitachi Digital Services launches R2O2.ai framework to build, scale and operate trustworthy AI 

Hitachi Digital Services launches R2O2.ai framework to build, scale and operate trustworthy AI 

Hitachi Digital Services, the digital consultancy and technology services subsidiary of Hitachi, has announced the launch of its generative Artificial Intelligence (GenAI) offering: Reliable, Responsible, Observable and Optimal AI or R2O2.ai. The R2O2.ai framework is designed to bridge the gap between conceptualising AI workloads and deploying them at scale, delivering reliable, responsible and observable AI models at unprecedented speed and efficiency — ideal for enterprises aiming to scale their AI projects responsibly and optimally.  

The R2O2.ai framework will further expand our proprietary HARC (Hitachi Application Reliability Centres) offering, a suite of engineering services that helps our customers build and manage systems with reliability, resiliency, security and cost efficiency. R2O2.ai leverages 20-plus years of experience implementing AI solutions, complemented with a comprehensive library of 25-plus custom models built to address common industry problems and accelerate AI adoption. Its approach and frameworks enable efficient data adaptation, maximising model reusability while allowing for the development of highly targeted solutions. This streamlined process ensures a seamless transition from proof of concept to live production in weeks, rather than months.  

Rajesh Rajappan, Chief Strategy Officer of Hitachi Digital Services, said: “R2O2.ai helps our customers adopt next-generation AI technologies from design to build to ongoing operations. Building on principles of HARC, our R2O2.ai framework empowers developers to design effective AI solutions by incorporating industry best practices, delivering full life-cycle solutions from identifying fit-for-purpose models with a forward-looking design and build for reliable, safe and optimised operations.” 

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